While each website maintenance needs are different, we base each of our plans on the specific needs of each client. Some sites may require a simple text change or image insertion, while another site may need a complete page change.

We offer two basic types of maintenance. Hourly or contract. Each plan offers various benefits that may be required by one client, that may not be of benefit to others. For a quote on any of our plans, contact  us.

All website maintenance plans include

• We verify each update to make sure it is functioning properly;

• Detailed billing

• Personal and prompt service;

• Complete website updating available;

Benefits Of Website Maintenance

• Frees up your employees so they can concentrate on other important tasks;

• Allows for fast updates to products, services, photos, images, text re-writes and other changes and additions;

Why use a website maintenance service:

• Have someone available to make changes whenever you need them;

• No need to cross-train your employees;

• Receive fast turnaround on updates

Website Maintenance Policy

• We will maintain a current backup copy of your website.

• Maintenance is defined as current content of a website. It is NOT intended to be used as a redesign of the complete website.

• Updates are normally completed within 24 hours after we receive notification of an update request (excluding weekends and holidays). Update requests  received after 3pm CT, will be completed the next business day.

• If the client is on an hourly contract, billing will be made for any hours charged and invoiced on or about the 15th of the month. Hourly maintenance contracts will incur a minimum of one-half hour. If no maintenance is requested, no monthly charges will be incurred.

• We make every effort to make accurate changes, but it is the ultimate responsibility of the client to verify, and inform us of inaccuracies. There is no charge for additional changes if we are at fault on the original update. If a change is required to to an error in the clients part, our normal hourly rate will apply.

• At our discretion, we will determine if an update is considered an update or new design. If it is determined to be a new design, changes will be charged at our hourly design rate.

• Content required for an update must be provided to us by (1) e-mail, in .txt or .doc (Word) format, (2) USPS, (3) fax. Images must be provided to us in either .jpg or .gif format. Content provided by fax will require additional charges due to having to retype data, or the scanning of images.

• Websites that contain third party components such as trackers or RSS feeds may cause loss of data or functionality which may be caused by these features. We will not be held liable for data loss or failure of the website to properly function dues to any corruption caused by the same. If changes are deemed to have been caused by anything that is outside our control, will be billed at our hourly rate. 

• If the website contains code required to allow a shopping cart to function such as authorize.net, and their service requires changes to properly function, our hourly rate will apply for changes under this occurrence. 

If you would like a quote for any of our maintenance programs, please contact us.